Shipping Policy for kartdream
Effective Date: 03 March 2026
Thank you for shopping at KartDream (https://kartdream.com).
This Shipping Policy explains how we handle order processing, shipping, and delivery. By placing an order on our website, you agree to the terms outlined below.
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume, processing time may be slightly delayed.
If there is a significant delay in shipping your order, we will contact you via email or phone.
2. Shipping Coverage
We currently ship:
- Across Pakistan
- International shipping may be available for selected products (if applicable).
Shipping availability may vary depending on the product and delivery location.
3. Estimated Delivery Time
Delivery time depends on your location:
Within Pakistan:
- Estimated delivery: 3–7 business days
International Orders (if applicable):
- Estimated delivery: 7–15 business days
Please note that delivery times are estimates and may vary due to:
- Courier delays
- Weather conditions
- Customs clearance
- Public holidays
4. Shipping Charges
- Shipping charges are calculated at checkout (if applicable).
- Free shipping may be offered on selected products or promotions.
Any shipping fees will be clearly displayed before order confirmation.
5. Order Tracking
Once your order has been shipped:
- You may receive a confirmation email or SMS with tracking details (if available).
If you do not receive tracking information, please contact us.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
KartDream is not responsible for:
- Orders delivered to incorrect addresses provided by the customer
- Failed deliveries due to incorrect contact details
If an order is returned due to incorrect information, additional shipping charges may apply.
7. Delayed or Lost Packages
While we work with reliable courier services, we are not responsible for delays caused by:
- Courier companies
- Customs authorities
- Unforeseen circumstances beyond our control
If your package appears lost, please contact us and we will assist in resolving the issue.
8. Damaged Packages
If you receive a damaged package:
- Contact us within 48 hours of delivery
- Provide clear photos of the damaged product and packaging
We will review your case and offer a suitable solution in accordance with our Refund & Return Policy.
9. Customs, Duties & Taxes (For International Orders)
For international shipments:
- Customers are responsible for any customs duties, taxes, or import fees.
- KartDream is not responsible for customs-related delays.
10. Changes to Shipping Policy
KartDream reserves the right to update this Shipping Policy at any time.
Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have any questions about shipping, please contact us:
Website: https://kartdream.com
Email: official@kartdream.com
Phone: 03332474102
Country: Pakistan
Thank you for shopping with KartDream.